Policy last updated at October 10, 2020 12:00 AM.
The payment gateway system provides you with an array of convenient options to purchase our products and services. These various options are through net banking, credit card and debit card and UPI Wallets.
We do not accept cheques or demand drafts.
In case your payment fails, please contact us at [email protected]. We will respond to you within 24 hours of receiving your email.
Our GST Number: 33AASFV8036F1ZU
All the products which are sold to our customers will have an e-bill with GST included for the products, as per the government rules and regulations.
Since all payments are to be made through net banking/credit card/debit card/UPIM links, all customers are requested to pay only through online mode.
We ship our products only within India.
Once the order is placed, an automated email with booking confirmation and tracking numbers will be sent. The order received will be processed and products will be shipped within 2 business days. However, depending on the delivery location, the delivery can take about 3−8 working days from the date of order.
Delivery time may also be subject to delays due to bad weather conditions, strikes, unexpected delay from our delivery partners or any other act beyond our control, for which we will not be legally liable.
Fresh perishable farm products will be shipped only within Chennai, Tamil Nadu.
If the delivery location could not be located by our delivery partners, the order will be cancelled and full amount will be refunded to the booking customer’s account.
All products are delivered either by Vivasar staff or by reputed courier companies. For any queries, please contact us @ +91 9962 438 471, +91 9894 759 202 or email us at [email protected]